ORDER YOUR PAPER NOWFinesse under fire: Soldiers learn to maintain their mental calm and respond instinctively to extreme provocation. “It is a very high pressure job,” says Col. Mathew Abraham, HR head, Oberoi Flight and Airport Services, adding, “We ask from them the supreme sacrifice: their lives. But their training and the institutional culture of the army ensures that their physical standards, mentally robustness and professional competence see them through even the biggest crises.” Col. Abraham, who has seen the best of both worlds, says that the army’s high standards ensure that only the fittest get in at the entry level. The filtering that is subsequently done ensures that it is only the best that make it into the forces and are eligible for higher office. Lesson to be learnt Recruiting a candidate is extremely crucial. You have to be sure he/she can handle duress, and actually relish it to an extent. Take charge “I sometimes see people grumbling and saying, ‘why should I do it? It’s not my job,” says Abraham. The military’s way to get things done is to put your back into the task until it gets done. Sometimes people are not keen to take risks, lest their plans backfire. The support of one’s superiors and the knowledge that mistakes are all right as long as they lead to further learning can do wonders for anybody. When in the armed forces, split-second decisions have to be taken and risks are inevitable. “Remember that those under your command are constantly watching you,” says Col CPS Waraish, GM-Personnel, Admin and HR, Supermax. “You have to take your role seriously and keep your own conduct above reproach. You cannot afford to wash your hands off a problem,” he adds Organizational Culture Essay Assignment Paper. Lesson to be learnt Responsibilities shouldn’t prevent you from going out of your way to do something that needs to be done. Also, put your people in the job that best suit them. If you have an energetic young executive on your hands, give him a position that best utilizes his energy. Don’t forbid mistakes, it only encourages quick-fixes and shoddy work. Learning lasts a lifetime The army is a staunch believer in continuous training and learning. It begins with the military training administered at the beginning of a candidate’s entry into the armed forces, then regimental training and then examinations and further regimental training and then examinations and further training at the time of entry into higher levels of authority. Officers are routinely sent for refresher courses and higher studies to improve their skills and knowledge. The Indian army today sends some of its people to the IIMs and other institutes for six-month management courses. Says Col S. Khare, a consultant with an Indian MNC, “There is need – based skill enrichment. Training is not a one-time affair…. Like you see in organizations or even the civil services. Soldiers receive training even for retirement.” Organizational Culture Essay Assignment Paper Lesson to be learnt Specialization and continuous practice is the key. People wonder what the army does during peace time. The answer is, train harder, and improve learning to ensure that people and equipment don’t fail when the hour of reckoning comes. Take pride in your regiment “The feeling of ownership comes naturally in the army,” says Col. Waraish, “You have to create a situation where a person is proud of his company and his battalion.” The awe-inspiring image that the army has built up over decades, creates a feeling of belonging that is intensely powerful. Sports and other competitive events build pride in one’s own regiment. Officers and their men also intermingle freely at parties, during celebrations, and in the camp. The communication between a CO (commanding officer) and a soldier takes place on a very personal level too. Adds Col. Wraith, “For the first year or so, officers are told to be seen and not heard. This ensures that they observe and understand their environment and comrades closely before they become mature enough to form opinions about them.” Organizational Culture Essay Assignment Paper Maj. Gen Satur says, “Any jawan has the right to approach the general and get his grievances dealt with. It doesn’t work like that in the corporate world. If I don’t like your face, I just might remove you and bring someone else in!” Lesson to be learnt Reinforce pride in the organization through fair and equal treatment. It is important for the administration to reach every person, instead of the other way round. Only then would he or she want to work with you. Organizations have always borrowed heavily from the military’s strategies and management models. But somehow they haven’t been able to attain the same level of discipline that is so essential for the military to function and deliver beyond all expectations. “Perhaps the difference is that the army corporatizes the individual, while civilian organization individualize the corporation,” theorizes Col Khare. Add to that a scenario where different strata and echelons of employees rarely interact with each other and watertight responsibilities that confine individuals to a series of tasks instead of aligning them with the eventual all-important objective, and you begin to see why companies are still entrenched in their old ways, while the army marches on towards dizzying heights of organizational excellence. Question: Organizational Culture Essay Assignment Paper 1- “Organizational culture is the nature of belief and expectations about organizational life and how the expectations are being fulfilled”. Explain the meaning of organization culture, highlighting the various functions of organizational culture that organizations can borrow from the above case . Expert Answer
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